Option 1:
You can track the lead/contact through their email address by adding a URL parameter to the end of the public link of the Knovio you're sharing.
Add ?kvid={!Lead.email} or ?kvid={!Contact.email} so a presentation might look something like this:
https://view.knowledgevision.com/presentation/641a57fddd0840f7b99b0a7e41ca5146?kvid={!Lead.email}
When you go to Analyze the viewing stats, you will see that the Visitor ID has been populated with this lead/contact email address so you can see what they viewed, for how long, and what they clicked on.
Option 2:
You want to take the Knovio reports and upload them to Salesforce and track each lead/contact's viewing stats inside Salesforce.
For the Salesforce ID, add ?id={!Lead.id} or ?id={!Contact.id} to the end of the presentation so again it might look like this:
https://view.knowledgevision.com/presentation/641a57fddd0840f7b99b0a7e41ca5146?id={!Lead.id}
This process should work for the majority of CRM systems as long as you use that CRM"s nomenclature for lead/contact emails and unique id's.
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